Case Study: Founding of a New Non-Profit Service Organization
A group of non-profit, social service agencies with the support of their elected Massachusetts State legislators came together to explore the possibility of a new transportation option for seniors and differently able individuals. They were not making significant progress in their effort and agreed with the local Chamber of Commerce to find a skilled meeting facilitator to establish a focus and put them on a track of accountability.
- Facilitate meetings with a purpose and endpoint in mind.
- Coach a diverse group of professionals to act as one in the planning and implementation of a new transportation model for Plymouth County.
- Keep the group on track to come to a Go/No Go decision as quickly as possible.
- Meeting facilitation.
- Organizational planning.
- Effective communications in meetings, in written minutes and with all stakeholders.
- Establish a cadence in meetings that recognized the volunteer nature of the endeavor and kept everyone on task.
- Create an organizational structure to guide a volunteer Board of Directors who all had full-time positions with their respective agencies.
- Coach through to a strategic plan that would lead to the desired outcomes.
- Coach the effort to build a financially viable business model with policies and procedures.
- Maintain a high level of clear, reliable communications with committee members, state representatives, rideshare industry representatives, and other interested parties.
- Launch a pilot transportation program to test program feasibility.
- Teamed with volunteers to create a committed volunteer Board of Directors and Financial Administrator.
- Negotiated an operating agreement with the corporate rideshare legal team.
- Completed a successful, one-year pilot transportation program.
- Launched the new Taking People Places, Inc. in 2020.
- Awarded 501(c)(3) non-profit status with the IRS in 2022.
- Established an on-going fund-raising capability in the organization through state and federal grants and private donations.
- Implemented a grant-writing capability to private foundations.
- Presented the program upon request from the Commissioner of the Department of Developmental Services at the Massachusetts State House in 2021.
- Named President of TPP in 2022.